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Polite Ways to Apologize in English

How to Say Sorry Without Sounding Too Casual or Too Formal

Apologizing is an important skill in both personal and professional settings. In English, knowing how to say sorry politely can help you maintain good relationships and show respect. Whether you’re admitting a mistake or expressing regret, choosing the right words makes all the difference.

For formal situations, phrases like ‘I apologize for the inconvenience’ or ‘I’m terribly sorry about that’ are appropriate. For example, if you miss a meeting, you might say, ‘I apologize for the delay; it won’t happen again.’ These expressions are polite, professional, and sincere.

In casual settings, softer phrases like ‘I’m really sorry’ or ‘My bad’ can sound more natural. If you accidentally bump into someone, saying, ‘Oops, my bad!’ is perfectly acceptable.

When the mistake is minor but you still want to sound thoughtful, try using ‘I’m afraid…’ or ‘I’m sorry to say…’ to introduce bad news gently. For instance, ‘I’m afraid I can’t join the meeting tomorrow.’

Lastly, adding a solution or way to fix the issue shows responsibility. A phrase like ‘Please let me know how I can make it right’ can leave a positive impression.

Mastering these polite apologies will help your students sound more confident, respectful, and professional in any situation.

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Pack IDVocabTypeDefinitionUsageImage
1021I apologize for...PhraseA formal way to say sorryI apologize for the misunderstanding earlier.
1021I'm terribly sorry...PhraseA strong, formal apologyI'm terribly sorry about the confusion.
1021My badPhraseA casual way to admit a small mistakeI'm terribly sorry about the confusion.
1021I’m afraid...PhraseA polite way to introduce bad newsI'm afraid I can't make it to dinner tonight.
1021Please let me know how I can make it rightPhraseA way to offer a solution after apologizingI missed our meeting; please let me know how I can make it right.
Pack IDParagraphContent
1021Owning Up to MistakesDuring the meeting, I realized I had sent the wrong report to my manager. I immediately said, 'I apologize for the mix-up; I'll send the correct file right away.' After the meeting, I approached my manager again and added, 'I'm terribly sorry for the confusion earlier. I should have double-checked the file before sending it.' Later, when chatting with a colleague about the mistake, I admitted, 'Yeah, that was totally my bad—I won't let it happen again!' Fortunately, everyone appreciated my honesty, and the situation was quickly resolved.
1021Making AmendsI was supposed to pick up the birthday cake for Sarah's party, but I completely forgot. 'My bad,' I said sheepishly when she called to ask about it. 'I'm afraid I lost track of time and didn't make it to the bakery,' I explained. Feeling guilty, I added, 'Please let me know how I can make it right—I'm happy to grab a cake from another shop or help with anything else you need.' Thankfully, Sarah appreciated my offer, and we managed to sort things out in time for the party.
Pack IDImageFile
1021Talking images 4

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